3 Signs It’s Time to Reevaluate Your Student Information System

At Portico, we understand the pivotal role a Student Information System (SIS) plays in the success of career and vocational schools. It's not just about managing data; it's about empowering your staff and enhancing the student experience. If your current SIS is causing more headaches than solutions, it might be time to consider a change.

If you're experiencing one or more of the following issues, we recommend exploring alternate solutions:

🚩 Outdated technology or constant system glitches (for the cost): If your student management software does not create a great user experience with a modern interface or mobile app, has infrequent updates, or still has you doing a number of manual tasks, the risk of human error or missed steps is significant. It creates more work for you and defeats the purpose of investing in an SIS.

🚩 Your list of third-party tools grows while your staff's efficiency suffers: A key goal of an SIS is to help you control the chaos of student data management, not create it. If you continue to bounce between tools, like a CRM or financial aid software, it takes more time to complete your work. Using systems that talk to each other is key to efficiency.

🚩 You're not "seen" by customer support: Regardless of your school size or level of your technology subscription, getting the support you need - when you need it - is critical to keeping you productive. Support requests should not be ignored or deprioritized based on the size of your school.

What’s our Portico point of view? SIS onboarding, configuration and implementation and support should feel productive and helpful, taking the work off your plate and giving more time back during the day. We work hard to understand needs upfront and deliver a comprehensive solution that drives efficiency in your operations. Once an SIS is implemented, you should continue to get appropriate levels of support when and how you need them. At no point should you feel like you’re paying for a system that doesn’t work for you, nor should your requests for support go unanswered. 

Are you tired of the headaches created by your SIS? Looking for a team that will actually respond to your support requests? Let’s talk.